Tele-Fundraising Software Comes of Age- You No Longer Have to Settle for the...
Not so many years back, non-profit organizations aiming to do membership drives, renewal campaigns or the traditional annual fund drive or phone-a-thons had very limited choices in terms of software....
View ArticleAutomate Processes, Not People
A well-known book stated that men are from Mars and women are from Venus, but I sometimes get the feeling that this expression applies equally well to many sales people and their managers. Each group...
View ArticleFundraising Challenges Facing Nonprofits – Infographic
Let’s face it . . . the past few years have presented some tough fundraising challenges for nonprofits. A recent survey by Ipsos Public Affairs on behalf of ChildFund International sheds light on the...
View ArticleDrop by our Booth #637 at ICON in San Diego
April is kicking off in high gear for VanillaSoft! Next week we will be attending the Association of Fundraising Professionals (AFP) International Conference on Fundraising (ICON). We look forward to...
View ArticleOutbound Calling Campaign Checklist
Are you prepared for your next outbound calling campaign? Use our handy checklist to make sure you have your bases covered!
View ArticlePrepare Your Telefundraising Volunteers for Success
Outbound calling campaigns are tough even for professional inside sales reps, so imagine the stress that a volunteer may face when asked to perform fundraising by phone? It’s important that you...
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Inside Sales Discussion — Catch the SLMA Radio Recording
Last Thursday, I joined host Jim Obermayer on Sales Lead Management Association Radio to discuss the growing trend of companies moving to inside sales teams and away from outside sales. If you didn’t...
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Will We See You at the AA-ISP Leadership Summit?
Next week VanillaSoft will be attending the American Association of Inside Sales Professionals (AA-ISP) 2013 Leadership Summit. This is a great opportunity for inside sales leaders to learn, share, and...
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Inside Sales – Golden Rules
“One should treat others as one would like others to treat oneself” (Wikipedia). The Golden Rule is one that is often repeated, but not always followed. In honor of Golden Rule Week (April 1-7), I...
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Email Drip Campaigns
Email drip campaigns can be an effective way to warm up leads and help prospective buyers advance to the next level in the buying cycle. The key to ensuring an email drip campaign’s effectiveness is...
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Recruiting Telefundraising Volunteers
Have you ever needed to recruit volunteers to help out with your telefundraising project? If the answer is yes, then you know how difficult it can be to find the right volunteers, prepare them, and...
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Lost Leads – The Infographic
According to a recent article from By Tamara Weintraub on Business 2 Community, “55% of companies don’t respond to new sales leads at all.” There were a few other key facts that we just had to put...
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Ode to the Undervalued Admin
I want to give a shout-out on Administrative Professional Day to all of those people working in the background to keep sales processes running efficiently. As a company offering a hosted sales solution...
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Don’t Ask, Don’t Tell? For Inside Sales it’s Do Ask, Then Tell!
The Sales line rings and the young inside sales rep is eager to answer and talk with a potential new customer. The prospect shares that she was just doing some research on the website and wanted to...
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It Is Better to Know Why You Feel That Way
In business, as in our personal lives, it is sometimes easy to identify the problem but hard to take action to solve it. This is particularly true when the struggle is one between the heart and the...
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Lead Nurturing: How to Make a Long Lasting Impression
Lead Nurturing: How to Make a Long Lasting Impression (via LeadManagement.com) I ran across a quote recently that stated, “Almost everyone will make a good first impression, but only a few will make a...
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Do you Recognize these “Characters” on Your Sales Team?
Every sales team has some members who are real characters. Maybe you didn’t realize how closely their behaviors align to characters of the animated kind. Do you see any of your agents in this...
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Lead Nurturing: Email Tips
In honor of National Email Week, I thought it might be nice to share some tips on emailing as it relates to lead nurturing. Emailing is an essential part of any lead nurturing program, but it is only...
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Part 1: “Attach” Yourself to a Lead – Lead Generation, Research, & Initial...
In a sales pipeline, there are multiple steps taken to get to the final sale. It’s important for sales reps to have an intimate understanding of their sales pipeline so that they can better connect...
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Sales & Marketing Working as a Team
A lot has been written over the years about the great divide between sales and marketing. One side often blames the other for the failure to generate more sales: “Marketing isn’t sending qualified...
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